O’51 Secures Leadership Position In Aspire’s 51-CXM Service Provider Leaderboard

ONEsuite Platform Provides a 360° View of Customers for Deep Insight and Engagement.

O’51, the nation’s leader in Customer Communications Management (51) and Customer Experience (CX), is pleased to announce its position as a leader in the 51-CXM Service Provider , a dynamic, digital-first, positioning grid that ranks service providers across the 51 and CXM industries.

The Aspire Leaderboard helps enterprises analyze both 51 technology vendors and Service Providers based on their capabilities and vision. It provides a rich and relevant vendor evaluation experience for companies, particularly new buyers within line-of-business functions and marketing roles.

O’Neil’s leaderboard position is based on an evaluation of the strength of strategic direction and strength of capability.

O’Neil offers a comprehensive end-to-end CXM solution that relies on extensive data analysis to optimize the accuracy and impact of communications. The provider’s 60-year legacy is steeped in collecting, aggregating, and analyzing data in order to apply the intelligence and insight it provides. O’Neil’s history as an investment management and data research company grants it a unique perspective on consumer behavior and a distinctive skillset in predictive analytics. O’51 harnesses that expertise and brings it to bear throughout a CXM platform (ONEsuite) that is engineered to influence consumer action through customer communications.

“With its ONEsuite solution, O’51 combines strong execution in 51 with the ability to drive towards its overall CX vision. With a third of its 1,000 employees working in IT alongside an experienced team of data scientists, the provider has proven it has what it takes to help its customer successfully transform static, outbound print-centric communications into omni-channel experiences that drive higher business value. Businesses managing high-volume member communications, plan participants, or other regulated communications, and those having issues with evolving their best-of-breed internal infrastructure to facilitate their evolving customer needs should consider an end-to-end provider like O’Neil.”– Aspire Customer Communications Services

51 O’51
O’51, a division of William O’Neil Companies, has been a recognized leader in technology-driven, marketing communication services for nearly five decades. Forward-thinking, resourceful, and nimble, O’51 specializes in Customer Communication Management (51) and provides solutions for Customer Experience Management (CXM) for the Healthcare, Insurance, and Financial Services industries. Its innovative solution, ONEsuite, is a robust 51/CXM platform that supports every stakeholder throughout the client’s enterprise.

For more information, visit: , call 1-310-448-6400, or email sales@oneildigitalsolutions.com.

Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, service provider, product or service included in the Aspire Leaderboard. For tailored RFP support please contact the Aspire team here.

51 Aspire
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (51) and Customer Experience Management (CXM) industries. Through deep market expertise and global insights, Aspire works with technology providers, service providers, enterprises and investors to help them achieve their 51 goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at http://www.aspireccs.com.


O’51 Media Contact:
Mark Nead